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From enquiry to handover

A straightforward process, with the scope agreed first.

Tell us what is being cleaned and when you need it done. We’ll review the property details and confirm the work before you make a booking.

Send the details

Share the property type, beds, bathrooms and any extras or condition concerns.

Review the quote

We consider size, reported condition, access, timing and requested services before confirming a scope and quote.

Confirm the booking

Once you accept the scope, agree on the date, access arrangements and any key handover details.

Complete the clean

The cleaner works through the agreed list. If a cleaning concern is raised, the written guarantee explains the next step.

Before the cleaner arrives

Remove personal belongings and rubbish, make sure the property is vacant where possible, and confirm access. If something cannot be cleared or reached, mention it when you request the quote.

After the clean

Keep your quote reference and agreed scope. If your property manager raises a cleaning concern, follow the time window and written steps on the guarantee page.

Read the guarantee terms

Have a property ready to hand over? Include its suburb, condition and preferred date so we can review the job properly.

Start a quote