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Privacy policy

How enquiry information is handled

Draft for owner and legal review. Confirm the business contact, retention periods, privacy-request process and service providers before relying on this policy.

Information you may provide

The quote form asks for contact details, suburb and postcode, property type, room counts, reported condition, requested service, preferred date and optional notes. The contact form asks for your name, email, optional phone number and message.

Why information is used

Quote details are used to understand the property, prepare a scope, respond to the request and provide quote-status updates. The quote system stores submissions in the configured application database. Contact-form delivery and retention settings require owner verification before launch.

Service providers and storage

The app is designed to use PostgreSQL through Prisma and Resend for email when configured. Hosting, database region, access controls, retention and deletion procedures must be confirmed by the owner for the live deployment.

Questions or a privacy request?

The owner must publish a monitored contact address and define how requests are verified and handled before this policy is relied on.

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