Terms and conditions
Draft for owner and legal review. Confirm business identity, payment, cancellation, access, rescheduling and dispute terms before publication as binding terms.
Each quote is prepared after reviewing the property type and size, reported condition, access, timing and requested services. The written quote should identify the agreed work, exclusions and any add-ons. A request is not a confirmed booking until the owner confirms acceptance and scheduling terms.
The customer should provide accurate property information and arrange the agreed access, parking and key handover. Personal belongings and rubbish should be removed where practical. Any limitation or change to the property should be raised before work begins.
Work outside the confirmed scope, including specialist treatment or repairs, must be discussed and agreed separately. No additional work or charge should be assumed without the owner confirming it.
The service does not promise a bond refund or property-manager outcome. Any re-clean request is limited to the written guarantee supplied with the booking.
The owner must add business-specific payment, cancellation, rescheduling, access, liability and complaint-handling terms and obtain appropriate review before publication.